Topic | "Multi-Tenancy Architecture"

Multi-Tenant architecture for Enterprises?

By Subraya Mallya

The world is shrinking and the traditional boundaries between Desktop, Client-Server, Web and Cloud technologies are getting blurred. While some of your business applications should be strictly on-premise, some have to move to the private cloud and some travel to the public cloud. The users community of today‚Äôs applications are spread across Product divisions Geographies […]

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Hard Metrics: Analytics for Call Center

By Subraya Mallya

Automation of business operations drove the adoption of technology by companies to gain efficiencies and competitive advantage in the marketplace. With the operational areas automated, it led to the next imperative for companies i.e, leverage the large amounts of data being captured, stored, organized in various disparate business systems and deliver it to the right […]

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SaaS – Hype or Beware

By Subraya Mallya

Software-as-a-Service as a software (or should I say service) delivery model is causing upheaval in the software industry. Everyone from large software vendors to System Integrators are forced to take a look at it despite their announcement to the contrary. SaaS changes a lot of things that are true in software industry as we known […]

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