Topic | "Change Management"

SaaS Buyer’s Guide: Governance Controls

By Subraya Mallya

In the last two posts, I covered considerations to be made in Choosing a SaaS vendor and Technology Considerations. In this post I will go into the governance controls you should include in your evaluation checklist of a SaaS vendor. In this day and age of increasing governance and regulatory compliance mandates, the evaluation of […]

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Application Management Landscape

By Subraya Mallya

While doing market research for various products that are out there in the market which fall under the umbrella of Application Management for E-Business Suite, I compiled this┬álist of companies that provided solutions in ITSM Service Support area (not necessarily in any particular order) BMC – Remedy for Incident and Problem Management, Atrium CMDB for […]

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