After defining what Configuration Management should be in my last post, let us look at what that means to Oracle E-Business Suite. Application Configurations include a lot of switches and knobs within the application besides the IT Infrastructure components like Database, Servers, Processes, Networks, Directories. In Oracle E-Business Suite, the switches and knobs are Profiles, […]

While doing market research for various products that are out there in the market which fall under the umbrella of Application Management for E-Business Suite, I compiled this list of companies that provided solutions in ITSM Service Support area (not necessarily in any particular order) BMC – Remedy for Incident and Problem Management, Atrium CMDB for […]

Application Management can mean a myriad of different things to people across the enterprise. ITIL broadly classifies Application Management into Service Delivery, includes Service level management, Capacity Management, Availability Management and Continuity Management Service Support – Incident Management, Problem Management, Configuration Management, Change Management, Release Management all housed in a Configuration Management Database – CMDB If you check the […]

Driven by Globalization and Innovation,  business models around the world have become extremely complex. At the same time various Regulatory mandates have added new dimensions of complexity. Companies that are at the leading edge of the business revolution, demand a myriad of business applications to meet their business, regulatory needs. In meeting  these demands, Enterprise Business […]