Topic | "tiered support"

On-Premise to SaaS: Road Less Traveled

By Subraya Mallya

As SaaS increasingly becomes the preferred way for delivery and consumptionĀ  for all things software, incumbent on-premise vendors are feeling the heat to come up with their own version of SaaS application. Customers convinced of theĀ  cost efficiencies of the SaaS model are resenting the hefty support contracts. The challenge of coming up with a […]

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