Strategies for SaaS, Cloud Computing, Open Source and Governance

SAP facing backlash from user group (SUGEN) and buckling under pressure from CIOs in the SAP’s premium customer network has reversed it’s earlier decision to move to the Key Performance Indicator (KPI) driven Enterprise Support.
In re-instating a Tiered Support, SAP has put an end to a saga that had created a lot of PR nightmares. [...]

R “Ray” Wang of Software Insider blog recently wrote an interesting piece on how companies should consider and pursue resale of their unused, shelf ware they licensed or acquired as part of an acquisition. This he felt was an opportunity for companies to effectively manage their spend on software.
Shelf ware to those who are not [...]

John Wookey, executive vice president of SAP On-Demand shared his vision for SAP’s SaaS strategy in an interview with  InformationWeek. Given the multiple SaaS/on-demand strategies SAP has presented to date this new one creates some confusion.
In the past SAP has always portrayed Business ByDesign as its on-demand offering albeit making it available only in a [...]

Oracle acquiring Sun close on the heels of a failed attempt by IBM has set off a lot of buzz in the industry about a possible flurry of more transactions in the days to come. Lots of names are thrown around as potential acquirers and as ones to be acquired. I will try to capture [...]