Topic | "Quality of Service"

Crisis Management in Cloud = Courage under Fire

By Subraya Mallya

Service Levels have always been a critical business continuity metric that companies have tracked. This has been true even through the years when companies managed their entire technology portfolio themselves. With technologies increasingly moving to cloud, SLAs and the Recovery Metrics (RTO and RPO) are more critical for both the service provider and service consumers. […]

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Graduating Cloud to the Enterprise: Infrastructure-as-a-Service

By Subraya Mallya

Companies large and small added Cloud Computing as an agenda item to every key decision they made around IT last year. As companies continued to combat the budget pressures stemming from the financial downturn the cost-efficiencies delivered by SaaS, PaaS, IaaS are becoming increasing irresistible. These topics are no longer fancy acronyms that are restricted […]

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SevOne: Performance Appliance Solution

By Subraya Mallya

In a world where instant gratification is name of the game, companies providing business services are expected to provide exceptional service to meet those needs. While it maybe more of a whim in many a case, in services like financial services, health care, emergency services the time sensitivity of a service truly assumes critical nature. […]

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