By Subraya Mallya
Enterprises, both large and small, are now required to stay competitive in this global business environment. Managing a global workforce, dealing with on-going mergers & acquisitions and being subject to regulatory mandates have challenged the way IT is managed and the level of sophistication required. The Information Technology portfolio in companies has become a mishmash [...]
By Subraya Mallya
While doing market research for various products that are out there in the market which fall under the umbrella of Application Management for E-Business Suite, I compiled this list of companies that provided solutions in ITSM Service Support area (not necessarily in any particular order)
BMC – Remedy for Incident and Problem Management, Atrium CMDB for Configuration [...]