Archive | July, 2009

Federal Agencies: Cost Reduction + Sustainability

By Subraya Mallya

In response to President’s call to identify atleast $100Million in cost savings in unnecessary expenditure from their administrative budgets  the government agencies have come up with a list of 77 cost savings measures.
You can find the document that enumerates the list of savings opportunities in this document published on the The Office of Management and [...]

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Audit Certification Accountability

By Subraya Mallya

Compliance audits have become a part of life for most companies these days. Companies have relied on certifications to establish and declare the conformance of the related business processes and internal controls to the various regulatory mandates like Sarbanes-Oxley, PCI-DSS, HIPAA. But incidents of data breach that have occurred, time and again prove that just [...]

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Hard Metrics: Analytics for Call Center

By Subraya Mallya

Automation of business operations drove the adoption of technology by companies to gain efficiencies and competitive advantage in the marketplace. With the operational areas automated, it led to the next imperative for companies i.e, leverage the large amounts of data being captured, stored, organized in various disparate business systems and deliver it to the right [...]

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Oracle EBS Controls: Security Best Practices

By Subraya Mallya

Sarbanes Oxley Act (SOX) enacted in 2002 created a watershed moment for companies forcing them to take a critical look at their internal controls and  processes. Executives operating unfettered until then abusing company resources and shareholder money were now asked to account for their actions. Although the mandates under the SOX Act started out murky [...]

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